Delete your data
Musiva account and data deletion
You can permanently delete your Musiva account and the data connected to it in our systems, right from the app.
In the app
- Open SettingsTap the settings icon at the top of the main screen.
- Tap “Delete My Data”Read what will be deleted, then confirm a second time.
- Keep the app open until it finishesMusiva shows the progress and starts you fresh with a new, empty account when it's done.
What gets deleted
- All your songs and their audio files.
- The descriptions, lyrics and styles you entered, and your generation history.
- Your anonymous account and Musiva ID (you'll get a new Musiva ID).
- Your subscription profile at our subscription provider.
Deletion is permanent and can't be undone. Your language preference stays on your device.
What isn't affected
- Store subscriptions are not cancelled. Cancel in your App Store or Google Play account settings to stop future charges.
- Songs you've already shared stay on the devices of the people you shared them with.
- Some purchase and subscription records that are not linked to your account are kept for a limited time, for example to stop the same purchase from adding credits twice. See our Privacy Policy.
- Copies kept by our music generation providers are subject to their own policies. Support emails and infrastructure logs are not deleted automatically; to have your support emails deleted, email us.
Need help?
Contact us from Settings → Contact Us — your Musiva ID is included automatically. Without a Musiva ID we may not be able to find your account.